illuminating Gardens Privacy Policy

1. USER PRIVACY AND DATA PROTECTION

This user privacy and data protection policy ensures ILLUMINATING GARDENS

  • Complies with data protection law and follow good practice
  • Protects the rights of the public visiting our website
  • Is open about how it stores and processes individuals’ data
  • Protects itself from the risks of a data breach

2. RELEVANT LEGISLATION

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation.

3. PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s Developer Guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links
Should you choose to contact us using the contact form or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.

Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by an SSL Certificate, meaning that the email content is encrypted. The email content is then decrypted by our local computers and devices.

4. BLOG – PERSONAL INFORMATION

If at any time we add a blog section to this website and you submit a comment to a blog post published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data will be stored in an identifiable fashion; a limitation of the content management system that this website is built on (WordPress). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

5. ABOUT THIS WEBSITE’S SERVER

This website is hosted by TSO HOST within a UK data centre.
Some of the data centre’s more notable security features are as follows:
Server cabinets have locked doors (no open racks)
Perimeter and internal IP CCTV system monitored 24×7
24×7 on-site security guards with static and mobile patrols
All on-site personnel are security vetted to BS7858 standard
Only authorised security cleared staff are allowed into the facility

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

6. OUR THIRD PARTY DATA PROCESSORS

All third parties have been carefully chosen and comply with the legislation set out in Section 2. These third parties are based in the USA and are EU-U.S Privacy Shield compliant.
Google (Privacy policy)

7. DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8. CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.